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Benefits Representative/ Specialist

Company: N/A

Location: Fort Lauderdale, FL

Pay: N/A

Contact Information

Name: Olga Tua
Phone: (954) 938-1281
Fax: n/a
Apply Online

Job Description

Interfaces with AlphaStaff
clients and employees and other customers on benefit plan related questions and
resolves issues in a timely, professional manner.  Directly supports the general business
operations of the company.

Understanding and
administration of the COBRA process and compliance through the organizations vendor.

Establishing professional
and customer driven relationships with carrier/ vendors (previous experience with
carrier relationship building preferred)

Explain complex
policy and coverage information in easy to understand terms to client company officials
as well as employee plan participants.

Communicate and
coordinate plan changes, open enrollment and acquisition integration of benefit
plans for new and existing clients and plan participants

Answer, research
and respond to internal and external benefit inquiries.  Work with designated carrier representatives
to resolve complex benefit issues including but not limited to eligibility
discrepancies, claim payments, QMSCO, FSA administration and benefit plan

Ensure all
benefit related documents are thoroughly reviewed, completed and processed in a
timely manner.

Assist with
various projects and assignments to continuously improve departmental

Conducts audits as
necessary.  Communicates programs with
clients and plan participants, reconcile monthly statements for various benefit


Compliance with
all personnel policies and procedures

Job Requirements


Associate’s degree required or 3-5 years
combined equivalent of work experience and education

·        1 to 3 years experience in benefits administration

·        Good knowledge in
Microsoft products.

Experience with HRP/Davidson

Exposure to multi-unit,
multi state operations ideal

Ability to
troubleshoot problems and present solutions for a variety of situations in fast
paced environment. 

Ability to
interpret a variety of instructions furnished in written, oral, diagram, or
schedule form.